Privacy Policy

Last updated: January 2025

1. Introduction

PocketRAG (“we,” “our,” or “us”) provides AI-powered knowledge management tools...

2. Information We Collect

• Account Information: Name, email, auth details.
• User Content: Documents, notes, SOPs uploaded to your knowledge base.
• Device Data: IP, OS, version, usage logs.
• Payment Info: Processed securely by third‑party providers.

3. How We Use Information

• To operate and improve the Service.
• To provide AI responses grounded in your data.
• To maintain security and prevent abuse.
• To provide customer support.

4. How We Share Information

We do not sell your data. We share information only with:

• Cloud hosting and infrastructure partners.
• AI model providers used to generate responses.
• Payment processors (for billing only).

5. Data Retention

Your data is retained while your account is active. You may request deletion at any time.

6. Security

We use encryption, access controls, and monitoring. No system is 100% secure.

7. Children's Privacy

PocketRAG is not intended for children under 13.

8. Your Rights

• Request a copy of your data.
• Request correction or deletion.
• Request account closure.

9. Changes

We may update this policy. We will update the date at the top of this page.

10. Contact

Email: support@pocketrag.app